Core Concepts | Nanabase Docs

Nanabase keeps two kinds of contacts apart: the ones you keep for yourself and the ones your company shares. Most of the app follows from that split.

Private contacts#

Your private contacts live in My Contacts. They belong to your account, not to a company.

Only you can see them. Your company and its admins cannot.
They stay in your account if you leave a company.
A personal account holds up to 1,000 private contacts.

See My Contacts.

The company directory#

A company workspace has one shared list: the Company Directory. Every member can search it, and it shows who added each contact.

Contacts get into the directory in three ways:

A member shares one of their private contacts.
A member with permission adds a contact to the directory directly.
An owner or admin imports a file into the company.

When you share a contact, the company gets its own copy. Your private copy stays with you. The company's copy stays in the directory, even if you leave.

See Company directory.

Sharing is a choice you make per contact. When you share, the company gets the name, email, phone, company and job title. Your private notes and tags are included only if you tick the boxes for them.

The owner decides how strict review is. Shared contacts can wait for an admin, go in marked as unverified, or go in right away. A contact that looks like one already in the directory always waits for review. You can withdraw a share while it is still waiting.

See Sharing and review.

Roles#

Each member of a company has one role:

| Role | In short | |------|----------| | Owner | Everything an admin can do, plus choosing how strict review is and deleting the company. | | Admin | Reviews shared contacts, invites people, answers join requests, manages members and billing. | | Member | Keeps a private list, searches the directory, adds and shares contacts. | | Viewer | Searches and reads the directory without adding, sharing or editing. |

See Roles and permissions.

When someone leaves#

When a member is removed from a company:

They lose access to the company directory right away.
The contacts they shared stay in the directory. The directory shows "Former member" as the person who added them.
An admin can hand those contacts to a colleague, or leave them as they are.
Their private contacts stay in their own account.

Your card#

Every account has a card: your name, photo, job and the contact details you choose to show. You decide who sees each detail on it. Your card also has a public link you can turn on or off.

See My card and links.

Personal use and companies#

You can use Nanabase on your own, with a private list and a card, and never join a company. A personal account is free.

Companies start on the Free plan, with up to 20 members and 1,000 company contacts. The Company plan raises that to 100 members and 10,000 company contacts. See Billing.