Account Settings

Open your settings from the account menu at the top right: click your avatar, then Account settings. Settings has three tabs: Account, Security and Danger zone.

Account#

Identity#

• App avatar: upload a photo, pick a preset, or use your initials.
• First name and Last name: required, up to 50 characters each.
• Display name: built from your first and last name.
• Login email: the address you sign in with. It shows whether it is verified. You cannot change it here. To change it, write to hello@nanabase.co.
• Contact email (optional): a second address you can add.

Click Save changes when you are done.

Preferences#

These save on their own.

• Time zone: detected when you sign up. Click Auto-detect to set it again from your browser.
• Advanced home page: off, the home page is focused on search. On, it also shows the activity feed and team updates.

Security#

How you sign in#

You sign in with a link sent to your email, or with Google. Nanabase stores no password.

Two-factor sign-in is not available yet. The Security tab shows it as coming soon.

Sessions#

A sign-in lasts 7 days. While you use the app, it renews on its own before it runs out.

• Log out in the account menu signs you out on this device only.
• Sign out of all devices on the Security tab signs you out everywhere, including the phone app. Confirm with Sign out everywhere.

You can also click Sign out at the bottom of the Account and Security tabs.

New sign-in emails#

When someone signs in to your account from a browser or device type Nanabase has not seen before, you get an email called "New sign-in to your account". It shows the device, the country and the time. If it was not you, open your settings and click Sign out of all devices.

Danger zone#

Export my data#

Click Request export, then Download export when it is ready. You get a JSON file with your account details, private contacts, cards, company memberships, notifications and activity. See Export your data.

Delete my account#

1. Click Delete account.
2. In Delete your account?, type your account email.
3. Click Delete forever.

What happens:

• Your account, private contacts and cards are deleted right away. There is no waiting period and no undo.
• Contacts you shared with a company stay with that company.
• A company where you are the only member is deleted with your account.
• Your email address is held for 365 days before it can be used to sign up again.