Account Settings#

Your account settings control your personal Nanabase experience across all company workspaces.

Profile#

Viewing Your Profile#

1. Click your avatar in the top right
2. Select Profile or Settings
3. View your profile information

Editing Your Profile#

Name: Your full name as it appears to colleagues.

Email: Your login email. Changing this requires verification.

Photo: Upload a profile photo (PNG or JPG, max 2MB).

Job Title: Your current role/position.

Phone: Your phone number (optional).

Bio: Brief description about yourself (optional).

Changing Your Email#

1. Go to Account Settings → Email
2. Enter new email address
3. Click Change Email
4. Verify via magic link sent to new address
5. Email updated once verified

Security#

Two-Factor Authentication (2FA)#

Add extra security with 2FA:

Setting up 2FA:

1. Go to Account Settings → Security
2. Click Enable 2FA
3. Scan QR code with authenticator app (Google Authenticator, Authy, etc.)
4. Enter verification code
5. Save backup codes

Using 2FA: After entering your magic link, you'll be prompted for a 2FA code from your authenticator app.

Disabling 2FA:

1. Go to Account Settings → Security
2. Click Disable 2FA
3. Enter current 2FA code to confirm

Active Sessions#

View and manage your active sessions:

1. Go to Account Settings → Security
2. See Active Sessions:
   • Device type
   • Location (approximate)
   • Last active
3. Click Revoke to end any session

Logging Out#

Current device: Click your avatar → Log Out

All devices: Go to Settings → Security → Log Out All Devices

Notifications#

Email Notifications#

Configure which emails you receive:

| Notification | Description | Default | |--------------|-------------|---------| | Intro Requests | Someone requests an intro through you | ✅ On | | Intro Updates | Status updates on your requests | ✅ On | | Team Updates | New members, role changes | ✅ On | | Weekly Summary | Weekly activity digest | ❌ Off | | Product Updates | New features and tips | ✅ On |

In-App Notifications#

Notifications appear in the bell icon:

• Intro requests received
• Intro requests accepted/declined
• Join requests (admins)
• Mentions and updates

Notification Preferences#

1. Go to Account Settings → Notifications
2. Toggle each notification type on/off
3. Changes save automatically

Privacy Preferences#

Profile Visibility#

Control what colleagues see:

In company workspaces:

• Name and photo: Always visible
• Email: Visible to members
• Phone: You choose (visible/hidden)
• Bio: You choose (visible/hidden)

To external contacts: Your profile is never visible outside your company workspaces.

Activity Visibility#

Choose what activity colleagues can see:

• Contacts you've shared (always visible)
• When you're online (you choose)

Connected Accounts#

Viewing Connections#

See services connected to your account:

1. Go to Account Settings → Connected Accounts
2. View all connections

Removing Connections#

To disconnect a service:

1. Find the service
2. Click Disconnect
3. Confirm removal

Company Memberships#

Viewing Memberships#

See all companies you belong to:

1. Go to Account Settings → Companies
2. See list of workspaces
3. View your role in each

Switching Companies#

If you're in multiple workspaces:

1. Click the company name in the sidebar
2. Select another workspace
3. Or navigate directly to company.nanabase.co

Leaving a Company#

To leave a company workspace:

1. Go to Account Settings → Companies
2. Find the company
3. Click Leave
4. Confirm

Data & Privacy#

Exporting Your Data#

Export all your personal data:

1. Go to Account Settings → Data
2. Click Export My Data
3. Download includes:
   • Profile information
   • Private contacts
   • Account settings

Deleting Your Account#

To permanently delete your account:

1. Go to Account Settings → Data
2. Click Delete Account
3. Read the warnings carefully
4. Type your email to confirm
5. Click Delete Permanently

What happens:

• Profile and settings deleted
• Private contacts deleted
• Company memberships ended
• Contacts you shared remain (attributed to "deleted user")
• Cannot be undone after 30-day grace period

Preferences#

Language#

Choose your interface language:

• English (default)
• More languages coming soon

Time Zone#

Set your time zone for accurate timestamps:

• Auto-detect (default)
• Manual selection

Date Format#

Choose how dates are displayed:

• MM/DD/YYYY (US)
• DD/MM/YYYY (International)
• YYYY-MM-DD (ISO)

Frequently Asked Questions#

Can I have multiple accounts? You could, but it's not recommended. One account can be in multiple companies, so multiple accounts aren't necessary.

Can I merge two accounts? Not automatically. Contact support for help migrating data between accounts.

What if I forget my email? If you can't access your login email, contact support with your name and company details.

How do I change my name? Go to Account Settings → Profile → Edit your name.

Can I use a different email for each company? No, you have one account with one email. That account can be in multiple companies.

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Related#